Resolved -
We would like to update you regarding the recent delay in the preparation of the billing statements. The funds have now been successfully processed and paid.
Please note that the billing statements will be available without delay. We apologise for any inconvenience this may cause and appreciate your understanding.
If you have any further questions, please feel free to contact our Helpdesk team at help@utilityumbrella.com
Apr 1, 14:21 BST
Identified -
Dear Valued Merchant,
We would like to inform you that due to a technical issue, there will be a delay in the preparation of the billing statements of approximately 4 hours. We will provide an update as soon as we have more details when the funds will be paid.
We sincerely apologise for any inconvenience this may cause and appreciate your patience. If you have any questions, please contact our Helpdesk team at help@utilityumbrella.com