Identified - We would like to inform you that due to a technical issue there will be a delay in receiving settlements for transactions made on 14th April 2025.
Specifically, any transactions completed before 11.00 GMT on 14th April 2025 (yesterday) will be settled on 15th April 2025 (today). Any transactions completed after 11.00 GMT on 14th April 2025, will be settled on 16th April 2025. Please rest assured that our team is investigating the root cause to ensure this does not occur in the future.
We sincerely apologies for any inconvenience this may cause and appreciate your understanding.
Apr 15, 2025 - 12:49 BST
Specifically, any transactions completed before 11.00 GMT on 14th April 2025 (yesterday) will be settled on 15th April 2025 (today). Any transactions completed after 11.00 GMT on 14th April 2025, will be settled on 16th April 2025. Please rest assured that our team is investigating the root cause to ensure this does not occur in the future.
We sincerely apologies for any inconvenience this may cause and appreciate your understanding.
Apr 15, 2025 - 12:49 BST
Phone System - Cloud
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Operational
Broadband Service
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Operational
Website
Operational
API Service
Operational
Payments
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.